Technical Writing

Tools: Bitbucket, GitHub, GitLab, Jira, Confluence, Transifex, Hotjar, Doxygen, Metabase, Google Docs, Snagit, and Visual Studio Code.

Datadog

• Writer for Datadog's Digital Experience Monitoring (Synthetic Monitoring, Continuous Testing, and Mobile Application Testing), Software Delivery (CI Visibility, Test Visibility, Code Analysis, Quality Gates, and DORA Metrics), Cloud Cost Management, and Datadog Marketplace product offerings

• Member of the Docs Style Council, where we open sourced our Documentation Style Guide and wrote a blog post titled How We Use Vale to Improve Our Documentation Editing Process

• Editor and writer for the Datadog Engineering Blog (see How We Use Vale to Improve Our Documentation Editing Process or some of our latest blog posts)

• Analytics Ambassador for the Documentation team, hosting monthly office hours for writers who want to create dashboards in Metabase, writing internal documentation on how to customize SQL queries and add drill-down functionality to dashboards, and teaching new writers how to use data collected from their documentation sets.

• Interviewer on the Hiring Committee for new writers (senior and non-senior) and engineering managers

• Mentor for single sourcing, internal analytics, internal documentation, as well as a trainer for Jira, Metabase, and Confluence

• (Previous) Maintainer of external SDK reference documentation such as the Datadog Flutter Plugin and the Datadog React Native SDK

Product Landing Page Improvements

Reorganizing RUM & Session Replay's Doc Structure RFC

RUM & Session Replay Doc Set Architecture

Explaining Content on the Docs Site

Q1 OKR: Getting Started with Datadog

Check out my GitHub profile to see my latest work in the Datadog Docs repo!

Cisco AppDynamics

• Lead writer for AppDynamics' Business Performance Monitoring, C/C++ SDK Reference Docs, and internal documentation programs such as the AppDynamics GovAPM User Guide and Disaster Recovery Communications

• Doc Services (Accessibility Lead, Doc QA Editor, User Feedback Lead)

npm: AppDynamics Node.js Agent

Auto-generate SDK Documentation with Doxygen

Custom Application-Level Permissions

Maintenance Support for Software Versions

Support Advisory: Windows Server 2008 and R2

Cisco

• Borderless Access FAQs

• Remote New Hire Onboarding Guides

• Community Migration from HCL to SharePoint

Cisco Office 365 Help Center

5MB

SharePoint at Cisco Quick Start Guide.pptx

Open

Using SharePoint at Cisco Quick Start Guide

Salesforce

• Integrated and reviewed an Incident and Event Management playbook for Salesforce Site Reliability Engineering

• Migration of 500+ knowledge base articles from Google Sites to Salesforce GUS

Knowledge Base Article in Salesforce GUS

119KB

Site Reliability Engineering Center Brochure.pdf

PDF

Open

Site Reliability Engineering Center Brochure