Technical Writing

Datadog

• Writer for Datadog's Digital Experience Monitoring (Synthetic Monitoring, Continuous Testing, and Mobile Application Testing), Software Delivery (CI Visibility, Test Visibility, Code Analysis, Quality Gates, and DORA Metrics), Cloud Cost Management, and Datadog Marketplace product offerings

• Member of the Docs Style Council, where we open sourced our Documentation Style Guide and wrote a blog post titled How We Use Vale to Improve Our Documentation Editing Process

• Editor and writer for the Datadog Engineering Blog (see How We Use Vale to Improve Our Documentation Editing Process or some of our latest blog posts)

• Analytics Ambassador for the Documentation team, hosting monthly office hours for writers who want to create dashboards in Metabase, writing internal documentation on how to customize SQL queries and add drill-down functionality to dashboards, and teaching new writers how to use data collected from their documentation sets.

• Interviewer on the Hiring Committee for new writers (senior and non-senior) and engineering managers

• Mentor for single sourcing, internal analytics, internal documentation, as well as a trainer for Jira, Metabase, and Confluence

• (Previous) Maintainer of external SDK reference documentation such as the Datadog Flutter Plugin and the Datadog React Native SDK

Check out my GitHub profile to see my latest work in the Datadog Docs repo!

Cisco AppDynamics

• Lead writer for AppDynamics' Business Performance Monitoring, C/C++ SDK Reference Docs, and internal documentation programs such as the AppDynamics GovAPM User Guide and Disaster Recovery Communications

• Doc Services (Accessibility Lead, Doc QA Editor, User Feedback Lead)

Cisco

• Borderless Access FAQs

• Remote New Hire Onboarding Guides

• Community Migration from HCL to SharePoint

Salesforce

• Integrated and reviewed an Incident and Event Management playbook for Salesforce Site Reliability Engineering

• Migration of 500+ knowledge base articles from Google Sites to Salesforce GUS