Technical Writing
Tools: Bitbucket, GitHub, GitLab, Jira, Confluence, Transifex, Hotjar, Doxygen, Metabase, Google Docs, Snagit, and Visual Studio Code.
Last updated
Tools: Bitbucket, GitHub, GitLab, Jira, Confluence, Transifex, Hotjar, Doxygen, Metabase, Google Docs, Snagit, and Visual Studio Code.
Last updated
Datadog
Writer for Datadog's Digital Experience Monitoring (, , and ), Software Delivery (, , , , and ), , and product offerings
Member of the Docs Style Council, where we open sourced our and wrote a titled How We Use Vale to Improve Our Documentation Editing Process
Editor and writer for the (see How We Use Vale to Improve Our Documentation Editing Process or some of our latest blog posts)
Analytics Ambassador for the Documentation team, hosting monthly office hours for writers who want to create dashboards in Metabase, writing internal documentation on how to customize SQL queries and add drill-down functionality to dashboards, and teaching new writers how to use data collected from their documentation sets.
Interviewer on the Hiring Committee for new writers (senior and non-senior) and engineering managers
Mentor for single sourcing, internal analytics, internal documentation, as well as a trainer for Jira, Metabase, and Confluence
(Previous) Maintainer of external SDK reference documentation such as the and the
Cisco AppDynamics
Doc Services (Accessibility Lead, Doc QA Editor, User Feedback Lead)
Cisco
Borderless Access FAQs
Remote New Hire Onboarding Guides
Community Migration from HCL to SharePoint
Salesforce
Integrated and reviewed an Incident and Event Management playbook for Salesforce Site Reliability Engineering
Migration of 500+ knowledge base articles from Google Sites to Salesforce GUS
Check out my to see my latest work in the Datadog Docs repo!
Lead writer for AppDynamics' , , and internal documentation programs such as the AppDynamics GovAPM User Guide and Disaster Recovery Communications