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Austin Lai
  • Introduction
  • About Me
    • Portfolio
      • Technical Writing
      • UX Writing
      • Email Communications
      • Content Strategy
      • User Research
      • Copywriting
  • Portfolio Updates
  • Interests
    • Consistency Editing
    • Remote Onboarding
  • Blog
    • Becoming a Fledgling Technical Writer
    • A Call For Simplifying Single Sourcing in Product Documentation
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  1. About Me

Portfolio

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Last updated 14 days ago

I'm a technical developer advocate based in San Francisco, CA. I specialize in developer-focused documentation, particularly around observability, deployment workflows, and platform integrations.

I was part of the Documentation team at Datadog, where I managed several documentation sets for digital experience monitoring (DEM), software delivery (CI/CD), and Marketplace integrations. I also contributed multiple posts to the . Earlier in my career, I was a technical writer at Cisco AppDynamics, Salesforce, and a UX content strategist at Vinebase, acquired by Corksy.

In my free time, I enjoy writing, updating, and publishing posts on my blog, The Developer's Pen. You can explore them in the Blog section.

Datadog Engineering Blog